Job title: Chief Steward
Company: Marriott
Job description: Job Description Chief Steward: Job information Chief Steward from the Company JW Marriott Hotel Jakarta, this latest Chief Steward job vacancy is located in the city Riau located in the province Riau . This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Hospitality Hotel field have been opened and published up to the specified time.
Job Responsibility Chief Steward:
JOB SUMMARY
Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area.
OR
2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Managing Day-to-Day Operations
Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
Schedules events, programs, and activities, as well as the work of others.
Monitors the inflow of ordered materials and the maintenance of current materials.
Conducts china, glass and silver inventories.
Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
Investigates reports and follows-up on employee accidents.
Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each).
Supervises employees ability to follow loss prevention policies to prevent accidents and control costs.
Enforces proper cleaning routines for serviceware, equipment, floors, etc.
Enforces proper use and cleaning of all dish room machinery.
Ensures all food holding and transport equipment is in working order.
Ensures compliance with all applicable laws and regulations.
Ensures compliance with food handling and sanitation standards.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Leading Kitchen Team
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees’ absence.
Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
Ensures and maintains the productivity level of employees.
Serves as a role model to demonstrate appropriate behaviors.
Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
Celebrates successes by publicly recognizing the contributions of team members.
Encourages and builds mutual trust, respect, and cooperation among team members.
Communicates performance expectations in accordance with job descriptions for each position.
Establishes and maintains open, collaborative relationships with employees.
Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals.
Strives to improve service performance.
Solicits employee feedback.
Understands the impact of department’s operation on the overall property financial goals and objectives.
Ensuring Exceptional Customer Service
Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service.
Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Managing and Conducting Human Resource Activities
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Recruits, interviews, selects, hires, and promotes employees in the organization.
Trains employees in safety procedures.
Provides feedback to individuals based on observation of service behaviors.
Reviews employee satisfaction results to identify and address employee problems or concerns.
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Ensures property policies are administered fairly and consistently.
Ensures utility staff is properly trained regarding sanitation, equipment handling and chemical usage.
Participates in employee progressive discipline procedures.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Be
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belong
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JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Requirement Chief Steward: Pastikan lowongan yang Anda cari sesuai dengan judul lowongan kerja tersebut. Pastikan Anda tidak ditawari bisnis investasi yang mencurigakan atau menjadi anggota MLM yang tidak jelas. Perlu diperhatikan jika yang membuka lowongan bukan perusahaan besar, misalnya perseorangan atau CV kecil, maka tips di atas bisa Anda abaikan.
Expected salary:
Location: Riau
Job date: Thu, 02 Nov 2023 23:32:11 GMT
